Currently, I am an instructional designer for a local university. I am in the process of redesigning our semester long Desire2Learn (D2L) Brightspace (a Learning Management System that we use) faculty courses that newly hired faculty take during their first semester of employment.
I have found that D2L is a little bit difficult to navigate at first, so I have purchased Clarify-It for our eLearning team (we have four staff members, a director, and student workers). I have used Clarify-It to make tutorials on how to use D2L and the tutorials are housed in our helpdesk portal called Freshdesk. I have also embedded the html code directly into the courses so the steps are right there for the faculty members. Having adequate troubleshooting and tutorials helps eliminate the cognitive load required to develop online courses, which in turn can provide more opportunity for the creation of BETTER online courses. However, I have a lot more work to do with this process, which I’ll explain in the rest of the paper.
Interactivity between students and faculty is a frequent issue in all education institutions. My plan is to provide a certification program teaching the faculty members about the Community of Inquiry (CoI) Framework (Garrison & Arbaugh, 2007) . I created a course on this topic in a different class I took, and therefore, I already have a lot of the graphics and content ready. I’d like to propose including the CoI Framework in the optional Mastery and Leadership level D2L courses we already teach for continuing education unit or college credit. But, most importantly, I have to model what the CoI Framework and optimal course design looks like.
Faculty members may also struggle with accessibility, and many may refrain from doing videos in their online courses because they do not want to caption the videos. I plan on having videos available that demonstrate the process I go through to caption the videos I create for them. I’ll demonstrate creating the script, filming, editing, and captioning. I’ll keep the videos under 10 minutes. I’ll then place the videos in our helpdesk portal, but also email the videos, as many of the faculty cannot attend face-to-face trainings. I also plan to provide trainings face-to-face, film them, and place them in a location for faculty access. I want to demonstrate that it is possible to caption a lecture, as many of the faculty may feel it is impossible. It does take time, but it can be done.
Overall, I want to continue my practice of taking face-to-face faculty members and demonstrating how many of the same things they already do can be transitioned into an online environment. Essentially, I have the exact opposite task of what was asked for this paper, but I wanted to offer a different perspective.
Garrison, D.R. & Arbaugh, J.B. (2007). Researching the community of Inquiry
Framework: Review, issues, and future directions. The Internet and Higher Education, 10(3), 157-172.